Note: This help article is about the old “browser-based” version of our kiosk. This version is no longer proposed to new clients since 2017, yet is still used by some older clients.
We recommend to switch to the native iOS version.
Please contact support if you have any questions.

Ever wondered what your visitors thought about their experience in your premises (access, interaction with reception staff, space and service provided …)?

Then, just ask them at check out on the kiosk. They might also very well provide very relevant and easy to implement suggestions.

rating1

In order to activate this feedback, just go to Visitors > Settings > Kiosk > General and select “yes” below “Visitor feedback”.

rating2A

This will trigger the feedback screen at check-out.

 

Data entered by your visitors are visible at different places:

  • Visitor list

rating3

  • Performance graph in Reports > Visitors

rating4

  • Excel export

 

FacebookGoogle+EmailTwitterLinkedIn