In deciding what kind of kiosk to install, you need to consider two main issues:

  • Which hardware do you want to use? You can choose a touch device or a regular PC with a physical keyboard. If you opt for a touchscreen, you have 3 options: iPad, Android tablet, or Windows 8.1 touch device. For a regular PC, any device will work.
  • Do you want to print a badge when a visitor checks in at the kiosk?

 

A comparison of kiosk options

The various options are shown in the following chart:

 

kiosk-options

Want to see the difference between the touch and PC options? Following video shows the check-in process on an iPad and a kiosk PC:

A few important notes:

  • Not all browsers are supported. Only newer versions of the various browsers will work with the kiosk.
  • What is “full screen mechanism”? This display method utilizes the whole screen and prevents visitors from accessing other online sites.
  • Printing. You cannot link the DYMO directly to a touch device because there isn’t currently a compatible driver compatible with these environments. The solution is to link the printer to a PC or server that interfaces with the tablet via the company network. Many of our clients use the reception PC for this.

 

Which kiosk to choose?

Ultimately, it depends on your particular situation. Below are some considerations that might help you decide:

  • Image. Whether you use a normal PC or a touch device, a well-designed visitor screen presents a professional image of your company. A touchscreen may present a more up-to-date impression, although some people may prefer a larger screen.
  • Preventing visitors from accessing other sites. Installing an iPad with Kioskpro and a Bouncepad holder offers strong protection against this. Other alternatives are less effective.
  • Speed. Check-in process is fast on all options. That being said, we notice extra speed on PCs and iPad Air.
  • Risk of theft. All devices can be secured (e.g., an iPad can be installed in a metal enclosure screwed to the reception desk ).
  • Cost. All options are roughly comparable.
  • Technical constraints. If you don’t have a Wi-Fi network or if your Wi-Fi is of poor quality, we recommend a regular PC (option 4) or a Windows 8.1 touch PC (no tablet).
  • Ease of set-up. All options are roughly comparable, if printing is not required. If printing is needed, a regular PC is slightly easier to set up.

 

Configuring your kiosk

Once you’ve made your choice, these guides will help you to configure your kiosk and welcome your first visitors:

 

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