Browser of picture taking PC (at reception) must be Chrome or Firefox. (Internet Explorer or Safari do not support the technology needed.) However, users who merely want to see the pictures on their browser can use Internet Explorer or Safari (but they won’t be able to take picture with their webcam).
How to activate this option?
Go to Account & Settings > General and set “Take picture of visitors” to “On”
Once activated, you’ll see a button “picture” in the visitor creation and edition form.
First time you try to take a pic, you might need to allow your browser to use your camera (see below).
Note: the message can appear on another place on your screen depending the used browser
Tip 1: quick capture from Visitor List
If you need to take a picture of a visitor already in the list (e.g. he was pre-announced or he checked in via the kiosk), no need to open and edit his full fiche. Just click on his avatar and you’ll prompt the picture pop-pup.
Tip 2: re-use the picture for future visit
Once you took a picture of a visitor, it will be shown if you re-invite this visitor. If you’d also like to share this picture for use by other colleagues, just add this visitor to the shared address book. If, on top, you also activate the “recognized on kiosk” function, the visitor will see his picture next time he checks in at reception (even if he has not been preannounced).