You can integrate Proxyclick with your Wi-Fi system (Cisco, Aruba, Aerohive …) so your visitors automatically receive unique and temporary Wi-Fi credentials upon check-in (via text message). When they leave the building, their access gets automatically revoked.

Benefits

There are four main benefits to such an integration:

Network security. You provide internet access to your visitors without exposing your network; access is managed and tracked at individual level (via unique credentials)
Professional image. Receiving personal credentials via text seconds after check-in provides a strong first impression to your visitors
Less hassle for IT and reception staff. No need anymore to request access codes in advance to IT and / or to print them manually
More productive meetings. Meetings can start earlier when your visitor does not need to wait for his code for the first 5 minutes

The visitor perspective

Here is how the process works from the visitor perspective:

1. On the iPad, as a visitor, I am asked to enter my mobile number.

2. A few seconds after check-in, I receive my personal Wi-Fi access codes via text.

3. At the end of my visit, when I check out via the iPad, my access codes are automatically revoked.

Here are a few tips to make this process a great visitor experience:

Only ask mobile number to the visitors who need Wi-Fi access by using smart rules and inserting a Yes / No screen before the mobile number screen. (Only visitors answering “Yes” will be asked their mobile phones).

Explain why you ask the mobile phone. You can edit the text in Account and Settings > Kiosk > Languages and text.

Personalize the text message e.g. by adding the opening sentence “Welcome to [company name]”. See the set up guides listed below.

How to set up your Wi-Fi integration

Please contact us in order to check if the Wi-Fi integration is included in your Enterprise plan or requires an extra fee. This depends among others on your Wi-Fi system and the number of text messages that need to be sent.

The technical set-up depends on the Wi-Fi system you’re using:

If you’re using Aerohive, please follow these steps
If you’re using Cisco ISE, please follow these steps
If you’re using another Wi-Fi system (other Cisco system, Meraki, Aruba …), please follow these steps. Please note this integration uses the RADIUS networking protocol

PDF