Go to Tickets > Settings. SD-categories-13

Go to tab “Suppliers”.

If your supplier is already connected to Proxyclick (check with them), paste their Proxyclick ID code in the field and click “Link a supplier”.


If they are not connected to Proxyclick, click on “New Supplier”, enter the supplier’s name and e-mail, and click “Save Changes”.


You can now select the supplier in a ticket.


If you give the ticket the status of “Transferred”, the supplier will receive the ticket via e-mail or directly in his own IT ticketing system if he is integrated with Proxyclick.

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