Note: This help article is about the old “browser-based” version of our kiosk. This version is no longer proposed to new clients since 2017, yet is still used by some older clients.
We recommend to switch to the native iOS version.
Please contact support if you have any questions.

We know that for fresh users predominantly interested by the self-registration kiosk, it’s not always easy to grasp the difference between the web application and the kiosk.

The main differences between both are depicted below:



So, even if your goal is to manage your visitors exclusively through the kiosk, you’ll have to first configure your kiosk on the web application at (custom background, fields, visitor languages, list of hosts…)

The following video shows the check-in process on an iPad and PC kiosk:

More info on how to configure the kiosk can be found here.